All answers
about jitab in one place
From opening an account to deposits, withdrawals, games, and bonuses — find detailed answers to every question about jitab right here.
jitab is a trusted online casino and cricket betting platform in Bangladesh. Whether you are new or experienced, every player has questions. On this page we have put together more than 20 questions and answers across five different topics so you can find the right information quickly and easily. If you cannot find your question, contact our 24/7 live chat support — we are always here for you.
Account and Registration
To open an account at jitab, you need an active mobile number and a valid email address. The registration process is simple and takes just a few minutes. Please note that jitab is only for people aged 21 and above.
No, each player at jitab may only hold one account. Opening multiple accounts goes against jitab's terms and conditions and risks account suspension. This rule is strictly enforced to ensure fair play.
After registration, jitab will send a verification code to your mobile number. Once you enter the code correctly, your account will be activated. For large withdrawals, additional identity verification may be required, which is important for the security of the platform.
Use the "Forgot Password" option on the jitab Login page. Enter your registered mobile number or email and a reset link will be sent to you. Follow the link to set a new password. If you have trouble, contact us via live chat.
Yes, jitab places the highest importance on responsible gaming. You can contact us via live chat at any time to temporarily or permanently close your account. Self-exclusion requests are acted on immediately.
Deposits and Withdrawals
Deposits via bKash are usually instant. Within a few minutes of completing the payment, the money is added to your jitab account. The minimum deposit amount at jitab is ৳300. Occasional minor delays may occur due to network issues.
Yes, at jitab you can deposit using Nagad and Rocket in addition to bKash. The minimum deposit amount for all three methods is ৳300, and all methods are equally secure.
jitab generally completes withdrawals within 1 hour. Once the request is verified, the money arrives in your mobile banking account. The minimum withdrawal amount is ৳1,000.
jitab itself does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges. Please refer to the relevant provider's guidelines for details.
When a withdrawal is rejected, the reason is usually an unverified account or unfulfilled wagering requirements. Contact jitab's live chat support — our team will help resolve the issue quickly.
Games and How to Play
You can bet on BPL along with international and local tournaments in jitab's cricket section. Place bets on various markets before the match starts — such as match winner, top batsman, or total runs. Live betting during the match is also supported. Review the odds carefully before placing a bet.
RTP, or Return to Player, is the long-term average payout percentage of a game, which theoretically indicates how much money may be returned for every ৳100 wagered. It is a statistical average only — the outcome of each spin is determined by an RNG (Random Number Generator), so every round is completely independent.
jitab's live casino features games from world-class providers such as Evolution Gaming and Ezugi. You can play in real time with a professional dealer via live video streaming. Various table games are available, including Roulette, Baccarat, Blackjack, and Dragon Tiger.
Yes, jitab is fully mobile-friendly. Whether you use Android or iOS, simply open jitab.lat in any smartphone browser to access all games and features. It works seamlessly without downloading a separate app.
jitab only offers games from certified software providers, which are regularly tested by third parties. RNG technology ensures that every outcome is completely random and unbiased. Fair play is our core commitment.
Bonuses and Promotions
After opening a new account, jitab gives a 100% welcome bonus on your first deposit, up to ৳15,000. For example — deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000. Sign up and complete your first deposit to claim the bonus.
A wagering requirement is the number of times you must use bonus money in bets before you can withdraw it. The wagering requirement for jitab's welcome bonus is 10x. This means if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.
jitab's VIP program has three levels — Bronze, Silver, and Gold. You can move up by playing regularly and placing higher bets. Bronze offers up to 0.4% weekly cashback, Silver up to 0.8%, and Gold up to 1.2%.
The welcome bonus can generally be used on most slots and live casino games at jitab. Certain specific games or bet types may not count toward bonus wagering. Check the terms and conditions or ask via live chat to know the exact rules.
Yes, jitab regularly offers reload bonuses and special promotions for existing members from time to time. Special cricket bonuses also appear during major tournaments like BPL or the T20 World Cup. Check the jitab Casino page regularly to stay up to date with the latest offers.
Security and Responsible Gaming
Yes, jitab uses SSL encryption technology to keep all your personal and financial information secure. We never share your information with third parties. Read our privacy policy for more details.
No, jitab is strictly for people aged 21 and above only. Minors are not permitted to open an account. Age is confirmed during account verification, and any breach of this rule results in account closure.
jitab supports responsible gaming. You can set daily, weekly, or monthly deposit limits through live chat. Self-exclusion requests can also be made via live chat — they take effect immediately.
jitab believes that playing should always be for entertainment. If you feel you have an addiction problem, let us know via jitab's live chat — we will help close the account and provide guidance toward professional support. Please also read our responsible gaming page.
jitab's customer service is available 24 hours a day, 7 days a week in Bengali via live chat. You can also contact us by email: [email protected]. Use live chat for the fastest response.
Our Help Center
At jitab, you can get quick assistance from our expert team for any issue you face.
Live Chat Support
Get instant solutions 24/7 in Bengali through direct chat. The fastest way to reach us.
Email Support
For complex matters or document-related questions, write to us at [email protected].
Guides and Policies
Find detailed information on our Responsible Gaming and Terms and Conditions pages.